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COREY MACMILLAN

5933 SE Hawthorne BoulevardPortland, OR 97215 ∙ (503) 236-6852 ∙ This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


Experience
Sony Pictures Imageworks Culver City, CA
Production Services Technician
, Jan 2003-Aug 2005

· Managed data and resource use for leading visual effects studio on feature films and animated shorts including The Polar Express (2d and IMAX), The Chronicles of Narnia and Early Bloomer. 
· Managed show render queue and monitored CPU usage to insure daily production and film output demands were met.
· Troubleshot failing jobs in the queue.
· Evaluated disk space usage and scheduled data backups.
· Performed quality control of computer generated images for dailies and output to film outs.
· Ran dailies reports and set up screening rooms.
· Enforced SPI naming standards and directory structures to insure integrity of the shot tree.
· Provided technical liaison between production management and artists.
· Managed data transfer between Imageworks, outside vendors and production studios via FTP.
· Designed intranet home page for The Chronicles of Narnia.

InfoGenesis Santa Barbara, CA
Virtual Expert, Sep 2001-Dec 2002
· Configured and maintained Managed Solutions customer Point-of-Sale (POS) systems both on-site and remotely.
· Managed installation process of e-Revelation solution.
· Procured and managed customer internet connectivity to the e-Revelation application servers at the data warehouse in San Jose, Ca.
· Worked closely with field services team to insure proper on site installation, training and connectivity. 
· Provided post installation technical support to internal and external system users of InfoGenesis Managed Solutions software. 
· Updated application servers with latest versions of Revelation software.

Systems Engineer/Trainer, July 1999-Sep 2001
· Installed new Revelation POS systems on-site at industry leading Casinos, Resorts, Airports and other food service providers. 
· Managed installation teams of up to 10 engineers on large projects.
· Budgeted and scheduled installation resources.
· Traveled on site pre-installation to perform Site Surveys and develop project strategies. 
· Trained customers on front of the house and back of the house Revelation software including configuration, reporting and POS terminal applications.
· Developed training documents for specific customer installations. 
· Provided on-site technical assistance post-installation. 
· Performed on-site system upgrades. 
· Wrote post-installation system and project documentation.

Bike-alog, The Standard Database of the Bicycle Industry Goleta, CA
Industry Analyst, Feb 1998-Jun 1999
· Collected, analyzed and interpreted product material from bicycle industry manufacturers and distributors for entry into Bike'alog database.
· Maintained internal client and industry data.  
· Provided technical support to Bike'alog users. 
· Tested new software releases. 
· Assisted with monthly shipments of software. 
· Co-designed Bike'alog's 1998 Interbike trade show booth, and served as company liaison to other exhibitors.

Kurzweil Applied Intelligence, A Division of Lernout and Hauspie Speech Products Burlington, MA
Customer Support Representative, Jan 1997-Jan 1998
· Provided Technical Support for Kurzweil Clinical Reporter and Voice Report products via 800 telephone service.
· Tracked call volumes for two Technical Support hotlines.
· Maintained the Customer and Technical Support areas of the Kurzweil AI web page.
· Troubleshot hardware and software problems in house.
· Tested new software releases.

Education

Boston University School of Management Boston, MA
B.S. in Business Administration, May 1996
Concentration in Management Information Systems
· Dean's List Fall 1992 and Fall 1993.
· Director of Marketing, Boston University Management Information Systems Association (MISA).
· Member of the Bell Society, an honors society for outstanding leadership during Junior year curriculum, voted on by peers and professors.

Skills

· Ability to learn and support new and evolving software applications rapidly.
· Software: Microsoft Office, Microsoft Internet Explorer, Mozilla Firefox and Thunderbird, Adobe Photoshop, Corel Draw, GIMP, MS SQL and Access, Visio, Crystal Reports, Goldmine, Lotus Notes, Eudora, PC Anywhere and WinFax.
· PC, Linux/Unix/Irix and Apple Macintosh Operating Systems.
· E-mail, FTP, HTML and WWW page design.